More than a few times now i've had issues with users on a Drupal site where they've stated that something doesn't work for them, and its very useful to put yourself in their shoes and see what they're seeing. Of course as a site administrator you can see all their data anyway, but the permissions are different. What you really want is their password.

Acquia webinar
Listening to a webinar from Acquia right now. The talk is by Ben Finklea of Volacci, entitled "Best Practices for Drupal Search Engine Optimization and Driving Site Conversions"

Now don't get me wrong, I think Google Wave is amazing, but recently i've been trying to work out what good it is if i can't use it for my emails and have to also sign in to my Gmail account.

The problem is that its obviously such a sophisticated tool, but currently you really need everyone you know to use it in order for it to be useful. Or so i thought.